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OaSIS 2025 Version 1.0
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00014.00 – Senior managers - trade, broadcasting and other services

Senior managers in trade, broadcasting and other customer services plan, organize, direct, control and evaluate, through middle managers, trade, broadcasting and other service industry companies. They formulate policies which establish the direction to be taken by these companies, either alone or in conjunction with a board of directors.

Overview

Example job titles

  • Cleaning service general manager
  • Department store president
  • Engineering vice-president - television broadcasting services
  • Finance vice-president - food wholesaling
  • Hotel chain regional vice-president
  • Marketing vice-president - grocery store chain
  • Operations vice-president - radio broadcasting services
  • Professional sports club chief financial officer (CFO)
  • Restaurant chain corporate controller
  • Travel agency chief executive officer (CEO)

Core competencies

  • Critical Thinking and Decision Making to analyze market trends, evaluate business challenges and develop effective strategies while adapting to changing conditions in trade, broadcasting and service industries
  • Evaluation and Systems Analysis to optimize the interactions between different components of the organization and assess the performance of policies, programs and operational processes
  • Verbal Ability and Speech Clarity to articulate the company's position, negotiate terms, and reach agreements that align with organizational goals and objectives
  • Categorization Flexibility and Information Ordering to categorize and prioritize organizational objectives based on market trends, customer needs and competitive pressures
  • Leadership to motivate and engage teams, achieve organizational objectives and embrace emerging technologies and content formats while staying ahead of competitors and capturing audience attention
  • Knowledge in Business Management to drive operational efficiency, handle financial planning and ensure the organization meets its objectives and adapts to industry changes

Main duties

This group performs some or all of the following duties:

  • Establish objectives for the company and formulate or approve policies and programs
  • Authorize and organize the establishment of major departments and associated senior staff positions
  • Allocate material, human and financial resources to implement organizational policies and programs; establish financial and administrative controls; formulate and approve promotional campaigns; and approve overall personnel planning
  • Select middle managers, directors or other executive staff
  • Coordinate the work of regions, divisions or departments
  • Represent the company, or delegate representatives to act on behalf of the company, in negotiations or other official functions.

Additional information

  • There is mobility among senior management occupations.
  • Senior managers in this unit group may specialize in areas such as finance, marketing or human resources or in the sale of a particular product or provision of a particular service.

Similar occupations classified elsewhere

Exclusions:

  • Accommodation service managers (60031)
  • Library, archive, museum and art gallery managers (50010)
  • Managers - publishing, motion pictures, broadcasting and performing arts (50011)
  • Managers in customer and personal services (60040)
  • Recreation, sports and fitness program and service directors (50012)
  • Restaurant and food service managers (60030)
  • Retail and wholesale trade managers (60020)

NOC hierarchy breakdown

NOC version

NOC 2021 Version 1.0

Broad occupational category

0 – Legislative and senior management occupations

TEER

0 – Management occupations

Major group

00 – Legislative and senior managers

Sub-major group

000 – Legislative and senior managers

Minor group

0001 – Legislators and senior management

Unit group

00014 – Senior managers - trade, broadcasting and other services

Occupational profile

00014.00 – Senior managers - trade, broadcasting and other services

O*NET in-it

This page includes information from the O*NET 27.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. Employment and Social Development Canada has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.