Explore category - Skills

Skills and Competencies Taxonomy 2025 Version 1.0

Developed capabilities that an individual must have to be effective in a job, role, function, task or duty.

Foundational Skills

Developed capabilities that facilitate the more rapid acquisition of other skills and knowledge.

Descriptor Definition
Oral Communication: Active ListeningOral Communication: Active Listening[Endnotes] The capability to give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate and not interrupt at inappropriate times.
Oral Communication: Oral ComprehensionOral Communication: Oral Comprehension[Endnotes] The capability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Communication: Oral ExpressionOral Communication: Oral Expression[Endnotes] The capability to talk to others to convey information effectively.
Reading ComprehensionReading Comprehension[Endnotes] The capability to understand written information presented through words, sentences, paragraphs, symbols and images in work-related documents.
WritingWriting[Endnotes] The capability to communicate in writing by using written words, sentences, paragraphs, symbols and images adapted for the needs of the audience.
NumeracyNumeracy[Endnotes] The capability to understand, use and report numbers and other mathematical information presented through words, numbers, symbols and graphics.
Digital LiteracyDigital Literacy[Endnotes] The capability to understand and use digital devices and tools to obtain, exchange, create or process digital information in a secure manner.

Analytical Skills

Developed capabilities that people need to process information and data logically to produce useable results.

Descriptor Definition
Critical ThinkingCritical Thinking[Endnotes] The capability to use logic and reasoning to question, discern, interpret and analyze various types of information to form an evidence-based conclusion or judgment.
Learning and Teaching Strategies The capability to select and use training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Decision MakingDecision Making[Endnotes] The capability to assess feasible solutions or options and determine the most appropriate choice based on anticipated outcomes and alignment with objectives.
EvaluationEvaluation[Endnotes] The capability to identify and systematically apply criteria, indicators and measurement tools at defined intervals to assess the effectiveness, value, impact or performance of products, services, processes, programs or policies.
Requirements Analysis The capability to analyze needs and product requirements to create a design.
Systems Analysis The capability to determine how a system should work and how changes in conditions, operations and the environment will affect outcomes.
Researching and Investigating The capability to conduct studies and to examine information and data to increase knowledge, understand facts, find causes, test hypotheses and draw conclusions or make recommendations.
Problem SolvingProblem Solving[Endnotes] The capability to analyze information related to problems to develop feasible solutions or options to eliminate or mitigate the problem.

Technical Skills

Developed capabilities that relate to the practical or mechanical side of an activity, the application of a set of technical processes and required know-how.

Descriptor Definition
Equipment and Tool Selection The capability to choose between two or more types of tools, equipment or machinery to perform a job.
Preventative Maintenance The capability to perform maintenance on equipment, devices, building or machinery to keep them in functional and to prevent damage or failures.
Setting Up The capability to set up, adjust, install and assemble equipment, machines, parts or to prepare them for their functioning and use.
Operation and Control The capability to maneuver and control operations of equipment, machines, vehicles or systems.
Operation Monitoring of Machinery and Equipment The capability to watch gauges, dials, digital displays or other indicators to ensure a machine or piece of equipment is working according to specifications.
Troubleshooting The capability to determine causes of operating errors in equipment, machinery or technological systems and decide how to resolve the issues.
Repairing The capability to replace, restore or adjust defective or deficient components in equipment, machines and technical systems and test for function, appearance, operation and safety.
Quality Control Testing The capability to conduct tests or inspections of prototypes, products, services or processes to ensure their quality.
Product Design The capacity to design and develop layouts for the construction of objects, equipment, machinery, structures or engineering systems (excluding software and hardware).
Digital Systems ProductionDigital Systems Production[Endnotes] The capability to design, develop, adapt, or integrate hardware, software, applications, electronic devices or digital technologies, while ensuring compliance with cybersecurity standards and best practices.

Resource Management Skills

Developed capabilities to plan, organize, monitor or control the resources to achieve goals.

Descriptor Definition
Management of Financial Resources The capability to plan, organize, direct, control or monitor financial resources and activities and account for the use of theses resources to ensure their utilization are conform to the objectives and purposes.
Management of Material Resources The capability to plan and manage the purchase, inventory, warehousing, transportation or distribution of products or materials and their use.
Management of Personnel Resources The capability to recruit, train, motivate, develop and direct employees, identify the best person for the tasks to be performed and establish their work objectives in relation to the objectives of the organization.
Operational Planning The capability to determine phases and steps, define activities and tasks and establish schedules to complete objectives on time and within budget.
Projecting Outcomes The capability to estimate, predict and forecast results and outcomes of an action or a series of actions based on data and indicators.
Risk Management The capability to identify and assess risks and determine procedures to be followed to reduce or avoid their impact.
Strategic Planning The capability to set goals according to the organization's needs and to develop strategies and action plans to achieve them.
Time Management The capability to manage one's own time and the time of others.
MonitoringMonitoring[Endnotes] The capability to regularly observe and collect data or information to track the status of projects, programs, products, policies, people conditions, equipment, events or environments to identify emerging issues, deviations or risks that require timely attention or corrective action.
Change Management The capability to plan and implement strategies for effecting change, communicate the effects of change and provide guidance and support to those affected by change.
Crisis Management The capability to establish a response plan for emergencies, to apply it and adapt it to situations while limiting the impact on people, customers, employees and the organisation.

Interpersonal Skills

Developed capabilities used to work with people to achieve goals.

Descriptor Definition
Coordinating The capability to organize people or groups by adjusting activities in relation to others' activities so that they work effectively as a whole.
Instructing The capability to teach others knowledge or how to do something.
Negotiating The capability to participate in or facilitate communication between parties in order to resolve differences and reach a mutually acceptable or viable agreement.
Persuading The capability to convince others to change their minds, beliefs, intentions or behaviours.
Social Perceptiveness The capability to be aware of others' reactions, unspoken communication, body language cues and feelings and discern the reasons behind their behaviours.
Cross-Cultural SensitivityCross-Cultural Sensitivity[Endnotes] The capability to communicate, interact and work appropriately with people from different cultural backgrounds, in recognition that diversity is being both between and within cultural groups and can be expressed in customs, values and ways of thinking and acting.
Managing Conversation The capability to lead and facilitate dialogue between two or more people.