Explore category - Work Activities

Skills and Competencies Taxonomy 2025 Version 1.0

General types of work-related activities.

Information-Oriented Activities

Information and data management and processing activities that are necessary to meet the requirements of the job.

Descriptor Definition
Getting InformationGetting Information[Endnotes] Observing, receiving or obtaining information from all relevant sources.
Monitoring Processes, Materials or SystemsMonitoring Processes, Materials or Systems[Endnotes] Tracking and reviewing information regularly from processes, materials, equipment, events, environments, people, conditions, projects, products, programs or policies to assess their status, monitor progress or identify potential issues.
Analyzing Data or Information Identifying the underlying principles, reasons or facts of information by breaking down information or data into separate parts.
Developing Technical InstructionsDeveloping Technical Instructions[Endnotes] Providing detailed instructions, drawings, specifications or other documentation to inform how devices, parts, equipment or structures are to be fabricated, constructed, assembled, modified, maintained or used.
Documenting and Recording InformationDocumenting and Recording Information[Endnotes] Entering, transcribing, recording, storing, or maintaining information in written, electronic or magnetic form.
Performing Administrative ActivitiesPerforming Administrative Activities[Endnotes] Performing daily administrative activities that support the efficient operation of an office such as answering, screening and dispatching calls, photocopying, scanning, faxing documents, checking, receiving and sending mail and emails, and obtaining approvals and signatures.
Identifying Objects, Actions and EventsIdentifying Objects, Actions and Events[Endnotes] Identifying information by categorizing, recognizing differences or similarities, and detecting changes in facts, conditions or situations.
Estimating Quantifiable Characteristics Estimating cost, resources or materials needed to perform a work activity.
Inspecting Equipment, Structures or MaterialInspecting Equipment, Structures or Material[Endnotes] Observing or testing the condition of equipment, structures or materials to identify any defects, faults, signs of damage, wear and tear or non-compliance and to ensure operational efficiency.
Processing InformationProcessing Information[Endnotes] Compiling, classifying, tabulating, coding or verifying information or data.
Writing or ComposingWriting or Composing[Endnotes] Write texts or content for educational, operational, legislative, scientific, public policy, entertainment, artistic or promotional purposes, including musical composition.

Physically-Oriented Activities

The physical activities that are performed, equipment and vehicles that are operated or any other technical activities accomplished to meet the requirements of the job.

Descriptor Definition
Handling and Manipulating ObjectsHandling and Manipulating Objects[Endnotes] Using hands, hand-held or power tools to install, fabricate, maintain, clean, repair, place, move or manipulate objects or materials.
Operating Vehicles, Mechanized Devices or Equipment Manoeuvring, navigating or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft or watercraft.
Controlling Machines and Processes Using mechanisms or physical activity to control the operation of machines (excluding computers or vehicles) or processes.
Performing Physical ActivitiesPerforming Physical Activities[Endnotes] Performing activities requiring physical effort and the use of arms and legs or movement of the whole body.
Electronic MaintenanceElectronic Maintenance[Endnotes] Servicing, repairing, calibrating, regulating, fine-tuning or testing machines, devices and equipment that operate on electrical or electronic principles.
Mechanical MaintenanceMechanical Maintenance[Endnotes] Servicing, repairing, adjusting or testing machines, devices, moving parts and equipment that operate on mechanical principles.

Mental Process-Oriented Activities

The processing, planning, problem solving and decision-making activities that are necessary for the overall completion of a job.

Descriptor Definition
Judging QualityJudging Quality[Endnotes] Determining the value, merit, importance or quality of materials, products, services or individuals.
EvaluatingEvaluating[Endnotes] Assessing products, services, processes, programs or policies systemically to determine their effectiveness, value, impact, performance or compliance with established objectives, standards or regulations.
CalculatingCalculating[Endnotes] Performing mathematical operations by applying rules corresponding to assigned operational tasks.
Making DecisionsMaking Decisions[Endnotes] Choosing the best options to be implemented based on the analysis of information and the evaluation of potential outcomes.
Thinking Creatively Generating innovative or creative ideas to develop or design new application, products, including artistic contributions.
Setting Objectives and Formulating StrategiesSetting Objectives and Formulating Strategies[Endnotes] Establishing short, medium, or long-term vision, goals or objectives and determining overarching strategies to achieve them.
Updating and Applying Knowledge Updating and Applying Knowledge [Endnotes] Acquiring and maintaining job-relevant theoretical and technical knowledge and applying it with discernment based on context.
Examining and DiagnosingExamining and Diagnosing[Endnotes] Assessing conditions through examination or testing and make a diagnosis for the appropriate treatments or intervention to be developed when relevant.
Managing ResourcesManaging Resources[Endnotes] Determining, acquiring, monitoring and controlling any kind of resources and overseeing the spending of money.
Planning and OrganizingPlanning and Organizing[Endnotes] Developing specific goals and plans to prioritize and organize tasks to get the work done.
Scheduling Work and Activities Scheduling events, programs and activities, as well as the work of others.

People-Oriented Activities

The activities where social interaction with others is necessary to meet the requirements of the job.

Descriptor Definition
Communicating with CoworkersCommunicating with Coworkers[Endnotes] Sharing or providing information or advice to management, supervisors, coworkers and subordinates on work related topics.
Coordinating the Work and Activities of Others Getting members of a group to work together to accomplish tasks.
Interpreting the Meaning of Information for Others Translating or explaining what information means and how it can be used.
Protecting and Enforcing RulesProtecting and Enforcing Rules[Endnotes] Responding to public safety, security and cybersecurity needs and enforcing compliance with rules, standards, regulations and laws.
Communicating with Persons Outside Organization Sharing or exchanging information with people outside the organization, representing the organization to customers, the public, government or other external sources.
Establishing and Maintaining Interpersonal Relationships Developing respectful, constructive and cooperative working relationships with others and maintaining them over time.
Selling or Influencing Others Convincing others to buy goods or services, or to change their minds or actions.
Performing for or Working Directly with the Public Working or interacting directly with the public or performing for public audiences.
Assisting and Caring for Others Providing personal assistance, medical attention, emotional support or other care to customers, clients or patients.
Coaching and Developing OthersCoaching and Developing Others[Endnotes] Identifying the developmental needs of others and coaching, mentoring or otherwise helping others to improve their knowledge or skills.
Providing Consultation and AdviceProviding Consultation and Advice[Endnotes] Providing recommendations, guidance or advice within their area of expertise to management, groups, stakeholders, businesses, professionals and individuals.
Resolving Conflicts and Negotiating with Others Handling complaints, settling disputes and resolving grievances and conflicts, or otherwise negotiating with others.
Supervising SubordinatesSupervising Subordinates[Endnotes] Providing guidance and direction to subordinates, including the establishment of work outcomes for performance monitoring.
Team Building Encouraging and building mutual trust, respect and cooperation among team members.
Training and Teaching Identifying the educational needs of others, developing formal educational or training programs or classes and teaching or instructing others.
StaffingStaffing[Endnotes] Recruiting, interviewing, selecting and hiring personnel, promoting and retaining employees, and ensuring that human resources are assigned to the right roles with the required competencies.