Explore unit group

Version:
NOC 2011 Version 1.0

0632 – Accommodation service managers

Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such an establishment. They are employed by hotels, motels, resorts, student residences and other accommodation establishments, or they may be self-employed.

Profile

Index of titles Example job titles

  • Accommodation services manager
  • Accommodations manager
  • Assistant manager, hotel
  • Bed and breakfast manager
  • Bed and breakfast operator
  • Boarding house keeper
  • Boarding house manager
  • Camp manager
  • Campground manager
  • Campground operator
  • Canoe camp operator
  • Country inn operator
  • Director, hotel
  • Fishing camp operator
  • Front desk hotel manager
  • Front desk manager
  • Front desk manager - accommodation services
  • Front desk manager, hotel
  • Front office manager, hotel
  • Guest services manager
  • Guest-house operator
  • Hostel manager
  • Hotel assistant manager
  • Hotel director
  • Hotel front desk manager
  • Hotel front office manager
  • Hotel manager
  • Hotel operator
  • Hunting and fishing lodge manager
  • Hunting camp operator
  • Inn manager
  • Inn operator
  • Innkeeper
  • Lodging house manager
  • Manager, accommodation services
  • Manager, bed and breakfast
  • Manager, boarding house
  • Manager, camp
  • Manager, campground
  • Manager, hotel
  • Manager, hotel front desk
  • Manager, hotel front office
  • Manager, inn
  • Manager, lodging house
  • Manager, recreational campground
  • Manager, reservations
  • Manager, resort
  • Manager, seasonal resort
  • Manager, student residence
  • Manager, university residence
  • Manager, youth hostel
  • Motel manager
  • Recreational campground manager
  • Reservations manager
  • Resort campground manager
  • Resort manager
  • Rooming house keeper
  • Rooms division director
  • Rooms manager - accommodation services
  • Seasonal resort manager
  • Ski resort manager
  • Student residence manager
  • Tourist home operator
  • University residence manager
  • Youth hostel manager
  • Assistant manager, hotel
  • Bed and breakfast operator
  • Front desk manager - accommodation services
  • Guest-house operator
  • Hotel director
  • Hotel manager
  • Motel manager
  • Reservations manager
  • Seasonal resort manager
  • Ski resort manager
  • Tourist home operator

Main duties

This group performs some or all of the following duties:

  • Accommodation service managers perform some or all of the following duties:
    • Develop, implement and evaluate policies and procedures for the operation of the department or establishment
    • Prepare budgets and monitor revenues and expenses
    • Participate in the development of pricing and promotional strategies
    • Negotiate with suppliers for the provision of materials and supplies
    • Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
    • Recruit and supervise staff, oversee training and set work schedules
    • Resolve customer complaints.

Employment requirements

  • A university degree or college diploma in hotel management or other related discipline is usually required for managers employed by hotel chains or large accommodation establishments.
  • Several years of experience within the accommodation industry are usually required and may substitute for formal educational requirements.

Additional information

    Exclusions

    • Advertising, marketing and public relations managers (0124)
    • Retail and wholesale trade managers (0621)
    • Executive housekeepers (6312)
    • Restaurant and food service managers (0631)
    • Facility operation and maintenance managers (0714)

    Breakdown summary

    Broad occupational category
    0 – Management occupations
    Skill level
    A – Occupations usually require university education.
    Major group
    06 – Middle management occupations in retail and wholesale trade and customer services
    Minor group
    063 – Managers in food service and accommodation
    Version
    NOC 2011 Version 1.0