Explore unit group

Version:
NOC 2006 Version 1.0

1211 – Supervisors, General Office and Administrative Support Clerks

Supervisors in this unit group supervise and co-ordinate the activities of workers in the following minor groups: Clerical Occupations, General Office Skills (141), Office Equipment Operators (142) and Administrative Support Clerks (144). They are employed throughout the public and private sectors.

Profile

Index of titles Example job titles

  • 911 emergency centre operations officer
  • Administrative services supervisor
  • Attendance records supervisor
  • Claims service supervisor
  • Clerical supervisor
  • Communication clerks supervisor
  • Contract clerks supervisor
  • Court reporters supervisor
  • Customs clerks supervisor
  • Data control supervisor
  • Data entry clerks supervisor
  • Data entry supervisor
  • Desktop publishing supervisor
  • Desktop publishing system supervisor
  • EDP (electronic data-processing) unit
  • Electronic data-processing (EDP) unit
  • Filing clerks supervisor
  • Filing service supervisor
  • Fingerprint classifier supervisor
  • General office clerks supervisor
  • Hospital admitting clerks supervisor
  • Law archivists supervisor
  • Legal services record writers supervisor
  • Licence clerks supervisor
  • Medical records supervisor
  • Medical records technicians supervisor
  • Medical records unit supervisor
  • Night supervisor, telephone system
  • Nursing registry supervisor
  • Office automation administrator
  • Office clerks supervisor
  • Office machine operators supervisor
  • Office services supervisor
  • Office supervisor
  • Passport office supervisor
  • Personnel clerks supervisor
  • Photocopy machine operators supervisor
  • Photocopy unit supervisor
  • Price information clerks supervisor
  • Receptionists and hostesses supervisor
  • Receptionists supervisor
  • Records clerks supervisor
  • Records management supervisor
  • Records office supervisor
  • Registration unit supervisor
  • Registry supervisor
  • Savings and credit service supervisor
  • Supervisor, communication clerks
  • Supervisor, contract clerks
  • Supervisor, court reporters
  • Supervisor, customs clerks
  • Supervisor, data control
  • Supervisor, data entry clerks
  • Supervisor, desktop publishing operators
  • Supervisor, desktop publishing system
  • Supervisor, EDP (electronic data-processing) unit
  • Supervisor, electronic data processing (EDP) unit
  • Supervisor, filing service
  • Supervisor, fingerprint classifier
  • Supervisor, law archivists
  • Supervisor, legal services record writers
  • Supervisor, licence clerks
  • Supervisor, medical records technicians
  • Supervisor, medical records unit
  • Supervisor, nursing registry
  • Supervisor, office clerks
  • Supervisor, office machine operators
  • Supervisor, office services
  • Supervisor, passport office
  • Supervisor, personnel clerks
  • Supervisor, photocopy machine operators
  • Supervisor, photocopy unit
  • Supervisor, receptionists
  • Supervisor, receptionists and hostesses
  • Supervisor, records clerks
  • Supervisor, records office
  • Supervisor, registration unit
  • Supervisor, switchboard operators
  • Supervisor, telephone operators
  • Supervisor, unit clerks
  • Supervisor, word processing unit
  • Telephone operators supervisor
  • Telephone system night supervisor
  • Telephone system supervisor
  • Unit clerks supervisor
  • Word processing service co-ordinator
  • Word processing unit supervisor
  • Clerical supervisor
  • Data entry supervisor
  • Filing clerks supervisor
  • Hospital admitting clerks supervisor
  • Medical records unit supervisor
  • Personnel clerks supervisor
  • Records office supervisor
  • Registry supervisor
  • Supervisor, switchboard operators

Main duties

This group performs some or all of the following duties:

  • Supervisors in this unit group perform some or all of the following duties:
    • Co-ordinate, assign and review the work of clerks engaged in the following duties: word processing; record keeping and filing; operating telephones and switchboards; data entry; desktop publishing; and other activities involving general office and administrative skills
    • Establish work schedules and procedures and co-ordinate activities with other work units or departments
    • Resolve work-related problems and prepare and submit progress and other reports
    • Train workers in job duties, safety procedures and company policies
    • Requisition supplies and materials
    • Ensure smooth operation of office equipment and machinery, and arrange for maintenance and repair work
    • May perform the same duties as workers supervised.

Employment requirements

  • Completion of secondary school is required.
  • Completion of college courses related to area supervised is usually required.
  • Experience in the occupation supervised is usually required.

Additional information

    Exclusions

    • Office managers (in 1221 Administrative Officers)
    • Supervisors, Finance and Insurance Clerks (1212)
    • Supervisors, Recording, Distributing and Scheduling Occupations (1215)
    • Supervisors, Library, Correspondence and Related Information Clerks (1213)
    • Supervisors, Mail and Message Distribution Occupations (1214)

    Breakdown summary

    Broad occupational category
    1 – Business, Finance and Administration Occupations
    Skill level
    B – Occupations usually require college education or apprenticeship training.
    Major group
    12 – Skilled Administrative and Business Occupations
    Minor group
    121 – Clerical Supervisors
    Version
    NOC 2006 Version 1.0